Our Approach to Care

Our Clinicians: HelloHero has a network of over 1200 licensed and highly experienced pediatric clinicians across all 50 states.

Our Clinical Approach: Our 1200 therapists are overseen by a clinical leadership team with over 50 years of combined pediatric experiences. We are mindful of the new world challenges that are faced by children and parents. Learn more about our Clinical Team.

Superior Technology Platform: Our technology facilitates secure sessions through our HIPAA compliant telehealth software. The platform also allows access to all clinician notes and resources for children and parents.

Services for Children

Delayed Development or Impaired Function

Ages 0-21
This service is for children who have delayed milestone development such as: communication (later talkers, stuttering), sensory, and motor milestones.

Feeding Difficulties

Ages 0-12
This service is for children who are picky eaters, refuse to eat, have problems with texture, or are unable to eat in certain social settings.

Coping Techniques & Mechanisms

Ages 0-21
This service will help all children with anxiety, depression, excessive anger, fears, and worries.

Trauma for Children

Ages 0-21
This service is for children who have faced physical or emotional trauma.

Building a HERO

Ages 5-21
The program will nurture the development of your child at every stage leading to outstanding achievement in life, personal relationships, academics, and sports.

Emotional Support Animal

Ages 11-21
This service will assess a child’s eligibility and need for an emotional support animal to help provide therapeutic benefits for symptoms associated with overall stress, emotional, and psychological conditions.

Eating Patterns & Behaviors in Pre-Teens and Teens

Ages 10-21
This service is for children who face societal pressures that directly affect their eating habits and behaviors.

Screen-a-Vision 

Ages 4-12
This service is for children spending excessive amounts of time on various screens to the point of neglecting other activities.

Social Media Training & Safety for Beginners

Ages 8-18
This service teaches your child to navigate social media outlets safely and responsibly.

Bullying (Cyber & In-Person)

Ages 8-21
This service is for children who are being bullied through various social media platforms, in schools, or other settings.

Staying Secure on the Internet

Ages 4-14
This service is for children that frequently visit various websites, apps, and other online programs with no understanding of who to engage with, what should be revealed, and what spaces to avoid.

Getting Along

Ages 5-13
This program addresses challenges children face with being around others when social interaction is limited due to environmental health concerns.

Support Services for Parents & Caregivers

Children w/ Developmental Delays & Impaired Functioning

This service is for parents or caregivers of children who have delays in development, or impaired functions.

Children w/ Behavioral & Emotional Challenges

This service is for parents or caregivers who are having difficulties with coping and identifying the right tactics to support your child with behavioral or emotional challenges.

Teaching to Identify Trauma in Children 

These services help parents or caregivers to identify trauma in their child and provide support.

Understanding Your Child’s Gender Related Questions

This services is for parents or caregivers of children that believe that there is a mismatch between their biological sex and their gender identity.

How payment Works

Insurance

HelloHero is in network and accepts many major insurances (BlueCross and Blue Shield, United Healthcare, Aetna, Humana, Cigna). We bill your insurance provider directly. You are responsible for all costs not covered under your insurance policy including copays, deductibles, co-insurance percentages, and other out of pocket expenses. Certain states and certain services may not qualify for insurance. Review our services and learn more about payment options.

Cash

Your credit, debit, or health savings account card are all accepted forms of payment. HelloHero will provide information needed for you to seek reimbursement from your insurance should we not be in the network.

Medicaid

We are providers for several state Medicaid plans for many services. Eligibility for coverage will be obtained prior to services.

What Parents Say

HelloHero has built a revolutionary technology which helps therapists provide better quality therapy. They have excellent therapists! They have an easy-to-use platform and provide one person to call for all of your scheduling needs. Schools would really benefit from working with this company to help improve the lives of children.

Sara K., Parent

Neil’s OHVA Speech Pathologist is working with him on articulating better, and changing inflection of tone….with the use of commands to the puppy. I can tell you that we have the most amazing SLP. To work that into his goals, is genius. We are so impressed with HelloHero.

Parent at Ohio Virtual Academy

My son’s Speech Language Pathologist and his Occupational Therapist are so willing to listen to my input, incorporate my suggestions, and address my questions. The OT he works with thought of very creative, new approaches for his needs. Using my son’s email summary of his weekend as a basis of his speech goals, while she gets more insight to him. All of this will help my son reach his goals faster…and feel he’s working with people that share his interests.

Kristina S., Parent

HelloHero makes it possible for my son to receive valuable information, instruction and learning from the safety of our own home. Wesley’s weak immune system makes him susceptible to germs, bacteria and viruses so not having to take him to school or a local hospital is ideal. This has been an answered prayer for me and my family. I’d like to thank HelloHero for enabling my child to be the best he can be.

Tina K., Parent

I am very grateful and appreciative of the therapist, Mrs. Amy S., and all the work that we have done together. I know that she really cares for my son and I and she has really tried to connect with him and help me find ways to get his behavioral issues under control while also trying to teach him ways to communicate with us. My experience with the people at HelloHero has been wonderful over the past five months and I know that our time together will continue to be a great and wonderful adventurous experience.

Paul D., Parent

I am happy because my child is happy. He loves his sessions and therapists.They are always so positive and yet correct him in a kind way. Even when we’ve been given substitutes they connect with him quickly and provide a productive session. I never have to force him to go to his sessions he willingly goes and is usually early. It has been a wonderful experience.

Yedda J., Parent

Overall great experience, we love the therapist and her willingness to help. My son has applied the learned listening techniques when we are reading and has became more motivated.

Sheenika M., Parent

Our Therapist Amy Portenlanger was great. She saw 2 of my children who are completely different and she was able to help them exactly where they needed. She was always professional and friendly. So pleased to have her as a resource!

Nicole B., Parent

HelloHero is great. I love our speech therapist and have asked her to continue with us in the future.

Tiffanie G., Parent

Keep doing what you’re doing!!! We are so happy to have been apart the HelloHero family during our homeschooling process they have made the speech therapy process as painless as possible for us so to speak.

Tabitha B., Parent

Our experience was very good! Ms. Catalin was amazing with my son and the way she encourages the kids is truly amazing My son Le’Mani would practice even when she an I wasn’t working with him just so he could empress her because he knew she was really proud of him!

Sara G., Parent